Welcome to Greenish Aura! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our products. By accessing or using our site, you agree to be bound by these Terms. Please review them carefully.
1. Acceptance of Terms
By accessing or purchasing from www.greenishaura.in, you accept and agree to be bound by these Terms, as well as our Privacy Policy and other related policies.
2. Amendments
We/Greenish Aura reserves the right to modify or update these Terms at any time without prior notice. It is your responsibility to review them periodically.
3. Product Information
We strive to ensure that product descriptions, ingredients, and prices are accurate. However, Greenish Aura does not guarantee that all information is error-free.
4. Orders and Payments
All orders are subject to availability and acceptance. Payments must be completed at checkout. Orders can be placed via our website using available payment methods. Prices may change without prior notice.
5. Shipping and Delivery
Details on shipping times, costs, and processes are available in our Shipping Policy. We are not liable for delays caused by external factors.
6. Returns and Refunds
Refer to our Return and Refund Policy for guidelines. All returns require prior approval and must meet the stated conditions.
7. Website Usage
You agree not to misuse the website, engage in illegal activities, or attempt to breach security.Any misuse may result in restricted access.
8. Intellectual Property
All content, including text, images, logos, and trademarks, are the property of Greenish Aura and protected under copyright laws.
9. Liability
We/Greenish Aura shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.
10. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Coimbatore.
11. Spam Protection
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
12. Contact Information
Phone/Whatsapp : +91 73392 66166
Email: support@greenishaura.in
For any queries or support, please contact us during working hours (Mon–Sat, 10 AM to 6 PM).
Shipping Policy
We/Greenish Aura, prioritize delivering your favourite products quickly and reliably. Please find the details of our shipping policy below:
1. Standard Shipping Charges
Charges will be calculated at checkout based on location and order value.
2. Order Processing
Orders are typically processed within 2-3 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Timeline
5-7 business days from dispatch.Deliveries to remote areas may require an additional 2-3 days.
4. Delivery Locations
We ship pan-India to most cities and towns. Remote locations may take longer.
5. Order Tracking
After your order is shipped, tracking details will be shared via email/SMS. Use the details to monitor your shipment status.
6. Delays
We/Greenish Aura is not liable for delays caused by courier partners, natural calamities, or unforeseen circumstances. In such cases any further inquiries, please reach out to our customer care team.
7. International Shipping
For international shipping please contact us on Whatsapp : +91 73392 66166.
8. Order Cancellations
Orders can be cancelled within 24 hours of placement. Post-dispatch, cancellation requests will not be entertained.
Returns and Refunds
At Greenish Aura, customer satisfaction is our top priority. Please review our Return and Refund Policy carefully to ensure a smooth and hassle-free experience.
1. Eligibility for Returns
Returns are accepted within 7 days of receiving the product.
Products must be unused, in their original packaging, and accompanied by a valid proof of purchase.
Items purchased during sale events or with promotional discounts are not eligible for return.
2. Unboxing Video Requirement
An unboxing video from the moment the package is opened is mandatory to process return/refund requests for damaged or incorrect items.The video should clearly show the package in its original condition.
3. Non-Returnable Items
Opened or used products
Free gifts, sample products, or promotional items
4. How to Initiate a Return
Contact us at +91 7339266166 or email us at support@greenishaura.in with order details and unboxing video.
For damaged or defective products, attach additional photos if necessary.
Approved returns will receive further instructions for shipping the product back.
5. Refunds
Refunds are initiated after the returned product is received and inspected.
Refunds are processed to the original payment method within 7-10 business days after approval.
Shipping charges, if any, are non-refundable.
6. Shipping Costs for Returns
Customers are responsible for return shipping costs, unless the return is due to an error on our part (such as receiving an incorrect or defective product).
7. Exchanges
Exchanges are permitted only for defective or damaged items upon inspection.Contact us to arrange an exchange.
8. Order Cancellations
Orders can be cancelled within 24 hours of placement. Post-dispatch, cancellation requests will not be entertained.
Contact Details of Greenish Aura
By Phone: +91 7339266166
By Email: support@greenishaura.in
By visiting this page on our website: https://greenishaura.in/contact
